Covid Policies

We have reviewed our terms and conditions to make allowances for Covid19, and also comply with the government mandated vaccination requirements.


Tourism activities have been mandated as part of the restrictions on Entertainment, Recreation, and Exercise businesses and services. This means vaccination is required for all workers in these businesses, and all our staff are fully vaccinated.



If there is a member/s of a group that is affected by border restrictions or any other impacts of Covid19, and they are unable to travel, it is expected that the rest of the group will be continuing with their trip.  Should the rest of the group wish to cancel their trip, and are not affected by Covid19 restrictions, then our standard cancellation policy will apply.

  • Hand Santiser is provided for customers

  • Sanitisation of equipment between uses including lifejackets, paddles and kayak

  • Clearyak staff will be wearing masks where practicable

  • Masks for customers are not mandatory but are encouraged

  • QR code for scanning in is located in an easy access position when checking in 

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